| 释义 |
queuing theory A study of the processes relating to customer wait and service time patterns where there is a random element involved in one or other or in most cases both parts. In various contexts, the probability model for each part can be quite different, and the randomness of each stage makes analysis appropriate for simulations where the behaviour of the queue can be observed repeatedly for a variety of parameter values in order to investigate the effect of a variety of management strategies.
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